Aloha Kayak Co.
Business Policies

Coupon Policy:

All coupons must be printed out, or shown to sales representative on your device and presented to Aloha Kayak Co at time of check in.

Coupons only apply to adult prices, as children are already discounted at a substantial rate.

Follow this link for coupons:

Cancellation Policy For Small Groups:

Aloha Kayak is happy to reschedule tours or cancel if needed, but we do have a strict 48 hour notice policy in place for cancellations. 100% cancellation fee will be applied if 48 hour notice is not given.

This is because seating is limited, and we turn away business if the tours fill up. Filling up the seats that are cancelled is hard to do last minute.

Last minute cancellations can alter the tour, disrupt our day, and make our other clients experience not as enjoyable.

Large Group and Custom Tours Cancellation Policy:

Large Groups with 6 or more passengers that are custom or private tours. In this case you need to give 7 day notice, as often times we schedule the whole day for one or more of our guides around these larger tour groups. 100% cancellation fee will be applied if 7 Day notice is not given.

Bookings Through Outside Agencies:

If you have booked your tour through a third party, such as Expedia, or one of the many activity desks or websites that carry our tour, you must refer to their cancellation policy, as it would apply.


In Hawai`i customary tipping policy is 15% if the service is good, 20% if it is great.

Aloha Kayak Co. is in the service industry. What we serve is safety and fun, so if you feel like you had a safe and fun time please tip your guide accordingly.

We are the #1 Rated Kayak Company in Kona, and our guides are excellent at what they do.

Gratuity and tips are not included in the price of our smaller groups, so please be aware of this.

On groups of 6 or more a 15% gratuity charge will be added to your bill upon check in, outside agencies will not include the 15% gratuity charge and you will be charged at check in. So please bring a credit card, or form of payment.

Credit Card Transaction Fee:

Aloha Kayak Co. adds a 2% processing fee to all credit card transactions.

$5 Launching Fee:

State of Hawai`i mandates a Ramp Fee of $5 per person on top of our charges which will be added to all guided and self guided tours.

If You Have Questions Please Call 808-322-2868

Aloha Kayak Co. is dedicated to providing useful information to the public about Kealakekua Bay and its surrounding areas, through our facilities, tours, and website.

Aloha Kayak Co. does it's best to educate the public on the potential dangers of the ocean and ocean entry areas to protect the user and the cultural and natural resources.

Please read all signs posted and be aware of your surroundings and ocean conditions at all times.

Book online now!


Sea Cave Kayak Tour with Cliff Jumping

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